• Privacy policy

Privacy policy

This website ("the Site") is owned and operated by Dorling Kindersley Limited.

How to contact us

If you have any questions about the Site or our privacy policy, please contact us by any of the following methods:

The Editor, dk.com
DK Online Department
Dorling Kindersley Limited
80 Strand
London
WC2R 0RL
United Kingdom

Email: editor@dk.com

Our approach to your privacy

We want people who visit the Site to be able to take part fully in the services and offers we provide. We also want to make sure that when we collect information from you we do so in a way that does not infringe your right to privacy. This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information.

We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on the Site and to ensure that the Site is in keeping with our customers' needs.

We do not generally disclose personal information we have collected from you through the Site to third parties. We may do so sometimes, in which case we will say so when the information is collected and you will be able to inform us that you do not want us to do this. This will not stop you enjoying the Site, you can simply tell us that you are happy for us to have the information so you can take part in the activities we offer, but that you do not want us to pass that information on.

Besides what we describe in this Privacy Policy, we do not maintain any personal information obtained from users through the Site in a retrievable form.

The information we collect and how we use it

  • When you contact us or subscribe to receive any of our email newsletters we ask for your email address so that we can send you the material that you want.
  • On all informative emails and newsletters that we send, we give you the option to unsubscribe.
  • When you purchase products, we will need to pass on your name, address and payment details to the third parties who help us to fulfill your order.

We only keep the personal information you submit for these purposes until we have made use of it in these ways.

Cookies

We use cookies on the Site. Cookies are small files that we transfer to your computer's hard drive through your web browser. They enable us to recognize your web browser. In effect, cookies tell us when you have visited the Site and where you have been, but they do not identify you personally. We use cookies to see how often people visit the Site and what they look at. This helps us to know what parts of the Site are popular - what people are interested in - so we can make sure we have more interesting material on the Site in future. We also use cookies to make it easier for you to get around the Site. For example, when you first visit us we ask you to click on a flag that directs you to the Site for the country you are in. When you come back, we use cookies to remind us where you want to go and we take you there directly. If you don't want us to be able to do this, your browser's help section should be able to tell you how you can disable or filter cookies and how to arrange for your browser to tell you when you've been sent a new cookie. If you choose to disable or filter the cookies we use, it may mean that the Site's functions do not work as intended.

Aggregate Information

We track the following information on the Site anonymously, or as 'aggregate' data: users' ISP's, the domain names of the pages from which users come to the Site, users' browsers and operating systems.